Guarantees on Reconditioned Bikes

 

7-day money-back guarantee

Money-back guarantee terms and conditions: If you are not satisfied with your purchase you may return it in clean, undamaged condition within seven days to receive a full refund. The bike must be completely undamaged, unaltered, and as clean as it was when purchased.

Warranty on materials and workmanship

All but the cheapest bikes come with a warranty. Please see the individual details of each bike to determine the period of time for which the bike is guaranteed. Warranties are usually 3-month, 6-month of 12-month.

Warranty terms and conditions: If a component should fail due to faulty materials or workmanship within the warranty period stated, the component will be replaced free of charge. You (the owner) are responsible for the return of the bicycle to my workshop for any replacement parts to be fitted or warranty work to be done. This warranty does not cover consumable items such as tyres and inner tubes or brake blocks and pads, nor does it cover wear and tear: components such as chains, chainrings, cables, and eventually wheel rims will wear out under prolonged and heavy use. I do not accept any liability for damage caused through neglect, improper use, lack of regular servicing, road accident/collision, or anything other than faulty materials or workmanship. This guarantee covers the bicycle only, I cannot be held liable for any other loss or damage or personal injury.

 

Free servicing

All but the cheapest bikes come with a free 2-week tune-up meaning that you can bring the bike back to me within a fortnight of purchase for any minor adjustments, changes, or if you have any questions or queries. Please see the individual details of each bike to determine whether the free tune-up applies.

 

Tune-up and free servicing terms and conditions: Offer excludes the cost of any replacement consumable items or parts, which must be paid for in full. It is the purchaser's responsibility to contact me and arrange the service within the time period specified. You (the owner) are responsible for the return of the bicycle to my workshop for any free servicing work to be carried out, offer of free services lapses after stated time period has expired